Email Invoices Button Greyed Out

When viewing the Invoicing screen, if the Email Invoices button is greyed out, this indicates the Invoice Email template is disabled.

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To resolve this, go to settings > Under Admin > Select Document Templates > The 'Invoice Email' template must be enabled.

2025-08-04 13 32 35 invoice email.png

If a red X is displayed, click it to set it as enabled and a green tick will appear.

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